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Brand Integrity

Customer (Dis)satisfaction: 3 PR Takeaways from the Netflix Fallout

Customer (Dis)satisfaction: 3 PR Takeaways from the Netflix Fallout

By Paris Tyler on July 26, 2011

On July 12, Netflix announced that its current bundled package of DVDs and streaming movies for $9.99/month would end. Beginning September 1st, the two services will be priced separately (unlimited streaming: $9.99; DVDs: $7.99) and a bundled package will be $15.99—a 60% increase as a result of shipping DVDs and obtaining content from networks. Still, [...]

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Posted in Hot Topics | Tagged Brand Integrity, Brand Loyalty, Business, Crisis Communications, Customer Service, Netflix, PR | Leave a response

Branding a Country

Branding a Country

By Juan Alvarez on June 14, 2011

Many of you may not know this, but when I was 5 years old, my parents left the United States and took us back to live in their country of birth, Colombia. When I got back to the States in 1999, people would ask where I was from. The usual half-joke response from them upon [...]

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Posted in Branding | Tagged Brand Integrity, Branding, Crisis Communications, Diversity, FCG Latino, Multicultural Public Relations | Leave a response

Tweet First, Ask Questions Last

Tweet First, Ask Questions Last

By Tony Balasandiran on May 13, 2011

Twitter is a powerful tool. In PR, we use Twitter to communicate key messages to key audiences. Twitter can build brands, enhancing reputation and attracting followers, by engaging an audience. On the flipside, it’s powerful enough to damage brand reputation, alienating followers and consumers. Celebrities use Twitter to connect with fans, and vice versa. Twitter [...]

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Posted in New Media, Social Media | Tagged Brand Integrity, Business, New Media, PR, Rashard Mendenhall, Reggie Bush, Social Media, Twitter | Leave a response

BLOOM

By Rashada Whitehead on February 17, 2011

Last month, we at FCG made an announcement regarding the evolution of our leadership. At the kick off of our 20th anniversary, I was named President, with the goal of leading the company (and the industry, for that matter) into a new era of public relations. So what does this mean? As a company, it [...]

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Posted in Public Relations/Marketing | Tagged Brand Integrity, Business, Flowers Communications Group (FCG), Marketing, Multicultural Marketing, Multicultural Public Relations, PR, Rashada Whitehead, Women Executives | Leave a response

"Allow Me to Reintroduce Myself..."

“Allow Me to Reintroduce Myself…”

By Tony Balasandiran on November 12, 2010

Jay-Z. Hated or loved, the name is recognized basically everywhere on Earth. He’s a branding and marketing machine, as evidenced during the Roc-a-fella reign, through sales of his albums, and Rocawear. This guy’s endorsement carries so much weight, that virtually everything he touches turns to gold—a characteristic every brand wants in a spokesperson. But, that’s [...]

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Posted in Branding | Tagged Brand Integrity, Brand Loyalty, Branding, Engagement, Marketing, Social Media, Tony Balasandiran | Leave a response

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